Commonly asked Questions from Customers:
Question:Are these Dimmable?
Answer:Our Diamond faceted steady burn LED bulbs are dimmable as well as our Smooth Plastic Ceramic bulbs.
Click here for our C9 Smooth plastic Ceramic bulbs.
Question:Are the bulbs true to color?
Answer:The light emitted from the LED SMD chip is the same color as the coating on the outside of the bulb. When the color coating fades on the outside due to the sun or other weather it will still shine the original color.
Question:Are these single replacement bulbs?
Answer:We sell our replacement bulbs in packs of 25.
Question:What is the warranty of these bulbs
Answer:Our C9 Diamond Faceted bulbs have a 3 season warranty.
Question:Are these lights 130 Volts?
Answer:Our Diamond Faceted bulbs are 120 volts.
Question:What is the wattage of these bulbs?
Answer:Our C9 Diamond Faceted bulbs are .8 watt bulbs.
Question:Can I use these in an existing strand I already have with incandescent bulbs?
Answer:You can use an existing stringer you already have; you just would need to confirm the base sizes are the same and that you either have all LED bulbs on the strand or all incandescent. If you combine incandescent with LED you lessen the life of the LED bulb because you are feeding it with more energy than it needs. An incandescent bulb needs 5 watts of power to work the LED needs less than a watt to shine.
Question:What kind of stringer do I use with these bulbs?
Answer:Our C9 Diamond Faceted bulbs have an E17 base. Please see our assortment of C9 stringers available to purchase. C9 stringers
Question:Will a C9 bulb fit into a C7 bulb socket?
Answer:Although the bulbs look similar they have different base sizes. The C9 is an E17 base. The C7 is a traditional candelabra base which is classified as an E12 base.See oursize chart.
Question:what is an E17 base bulb?
Answer:An E17 base is an intermediate base, it measures at ⅝”.
Question:How many strings can I connect?
Answer:This is just the product for our C9 LED replacement bulbs. Please see our assortment of C9 stringers available to purchase. Click here for our C9 stringers.
Question:Do these bulbs get hot?
Answer:Our LED bulbs do not get hot to the touch. This is one of the features that make them so desirable for indoor and outdoor installation.
Question:How long is the lifespan of these bulbs?
Answer:Our C9 LEDbulbs all have a 40,000 hour lifespan.
Question:How many LED/Diodes do these bulbs have?
Answer:Our Diamond Faceted and Smooth Plastic Ceramic bulbs actually do not have diodes, they utilizes 2 Ultra-Bright SMD chips.
Question:Are these glass?
Answer:Our Diamond Faceted bulbs are actually made with a durable polycarbonate, which is a thicker plastic.
Question:Does the diamond faceted bulb create more light.
Answer:The diamond faceting disperses the light out in many directions, like starlight.
